Dock and Door Technician

Grand Rapids, MI
Full Time
Mid Level

This role is responsible for performing planned maintenance, installation and repairs to docks and a wide range of doors. The ideal candidate will be able to successfully perform within tight deadlines, manage multiple projects, and work comfortably in a fast-paced, detail orientated environment.

Perks of the Job:

  • Hourly rate
  • Morning shift
  • No weekends
  • Dispatched from your home
  • Company van

Principle Responsibilities:

  • Perform preventive maintenance and repairs to docks (plates, levelers, shelters, etc.) and doors ensuring safe and operational.
  • Troubleshoot/diagnosis equipment and accessories to determine malfunction and proper resolutions.
  • Installation of doors including, pedestrian, high speed, glass, sectional, rolling, overhead or bay doors, etc.
  • Run low voltage wiring and on occasion hardwire commercial operators or dock equipment to junction boxes.
  • Provide exceptional, professional, and clear communication to customers during all field visits
  • Maintains parts and supplies inventory in service truck.
  • Drive to customer locations to perform duties outlined.

Education/Experience:

  • Experience working with docks and/or doors preferred but not required
  • Ability and willingness to work at heights of up to 40’ with proper use of safety equipment
  • Able to utilize basic shop equipment and various hand tools a plus
  • Ability to troubleshoot and problem solve a must
  • Excellent interpersonal and verbal communication skills
  • Highly motivated, well-organized, and quality focused
  • Customer service driven
  • Capable of using tablets to record service updates
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