Parts Advisor

Rochester Hills, MI
Full Time
Entry Level

This position works closely with the Field Service Technician and Advisors to order parts and facilitate delivery to customers while also assisting with general parts warehouse duties.

Perks of the Job:

  • Monday - Friday morning shift
  • PTO
  • Benefits including health, dental and 401k with match 

Principle Responsibilities:

  • Assists external and internal customers to identify and procure the correct parts for work orders.
  • Inventory control in parts warehouse.
  • Work with technicians to complete and close work requests and orders.
  • Research and order requested part(s) using different websites and catalogs.
  • Helps receiving parts, stocking, and fulfillment of orders.
  • Assists with incoming calls and counter customers when needed.
  • Removes and stocks items off vehicles.
  • Performs other related duties as assigned.

Education/Experience:

  • High School Diploma or GED, or relevant experience
  • Minimum of 1 year of experience
  • Passion to bring strong customer focus to daily operations
  • Ability to navigate a variety of online parts catalog systems
  • High proficiency with learning online systems, including Microsoft Office (Word, PowerPoint, Excel)
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