Service Supervisor

The Service Supervisor – Dock & Door is responsible for overseeing and managing dock and door installation, maintenance, and repair projects from inception to completion. This role ensures projects are delivered on time, within budget, and meet quality and safety standards. The ideal candidate will have experience in project management, vendor coordination, and a strong understanding of the material handling industry.

Key Responsibilities:

• Schedule and coordinate all service work for your team while managing technicians workload.
• Approve work orders and give to service billing coordinator for processing.
• Understand service KPI’s and use them to manage your team's performance.
• Plan, coordinate, and oversee dock and door installation and service projects.
• Work closely with customers, contractors, and internal teams to define project scope and requirements.
• Oversee procurement of materials and ensure timely delivery of equipment.
• Ensure compliance with safety regulations and company policies on all job sites.

• 3 years of experience in management and or scheduling, preferably in dock and door systems, material handling, or construction.
• Excellent communication, organization, and problem-solving skills.
• Proficiency in project management software and Microsoft Office Suite.
• Knowledge of OSHA and industry safety regulations.

About us:
Fraza and Vitan Equipment is a full-service material handling business with over 300 skilled employees across Michigan and New Jersey. Partnering with Matthai Material Handling, we now also service Pennsylvania and Maryland. Our team uses innovative equipment and processes to push your business forward and increase efficiency. We're always on the lookout for talented individuals to join our team and grow their careers in a challenging but positive environment. Apply now to become part of our dynamic team!